Frequently Asked Questions
Everything you need to know about your C-IN2 order and premium underwear.
What is the best way to determine my size for C-IN2 underwear?
We recommend referring to our comprehensive size guide located on each product page. C-IN2 products are designed for a body-conscious fit; if you are between sizes, we suggest sizing up for a more relaxed feel.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-7 business days, while international delivery times vary by destination and customs processing.
What is your return policy for intimate apparel?
Due to health and hygiene regulations, we can only accept returns or exchanges on items that are unworn, unwashed, and in their original unopened packaging within 30 days of purchase.
Does C-IN2 ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient upon delivery.
How should I care for my C-IN2 garments to ensure they last?
To maintain the integrity of the fabric and elastic, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.